Top-up is our way of ensuring you have a steady heating oil supply. We arrange for your oil storage tank to be filled at intervals throughout the year, meaning you can enjoy complete peace of mind, knowing your tank will be topped up, come rain, snow or shine.
We understand that individual needs and fuel consumption vary, that is why we base our top-up intervals on your purchase history to build a delivery schedule to meet your personal requirements.
If you are a new customer, this is approximately every 90 days throughout the first year, as you will not yet have a purchase history to guide us. As a new customer, we also ask that you check your fuel levels as well as us, to ensure that we are setting the correct frequency of delivery times.
However, If you notice that you are running low on fuel, or if your circumstances change and you find you are using more, or less fuel, simply phone us on 0800 833 534 and we will amend the frequency of your top-up.
Under the top-up service we provide tank fills only. Meaning you would be unable to specify the quantity of fuel you wish to receive.
Whether you prefer to pay for your order in a one lump sum, or prefer splitting the costs into affordable monthly payments, we offer a variety of flexible payment options to suit our Top-Up customer’s needs, including;
For more information, visit our Payment Option page here.
If you wish to join, or want to find out more about the top-up service, please phone and speak to a member of our sales team on 01343 557400 or submit the form below and a member of our team will get back to you.