Payment Options

Whether you are looking to purchase Heating Oil for your home, or bulk fuels for your business or farm, we offer a variety of flexible payment options to suit most needs.

Paying for Your Order as an Existing Customer

As an existing customer who has ordered with us before, we offer many payment options:

  • Direct Debit

We offer two types of direct debit payment, these are:

Monthly Direct Debit - Your account balance will be uplifted direct from your bank account on the 10th of the month.

Budget Payment Account - The cost of your heating oil is split into manageable monthly payments throughout the year and can be debited from your account on a day of your choice. This is our most popular method of payment. 

Find out more information about joining our Budget Payment Account

Unfortunately we can only offer the budget payment account to our domestic heating oil customers. 

  • BAC’s transfer

You can make a payment directly to our bank through your internet banking. We do ask that you include your account number as the payment reference if paying by BAC’s so that we can match the payment to your account.
 

  • Online through our website

 Payment by credit or debit card can be made securely through our website at any time. Visit the ‘Pay Online’ page and follow the instructions given.
 

  • Credit/Debit Card

 Credit or debit card payments can be made in person at our depot sites or over the telephone. To make a telephone payment please contact our finance department on 01343 557 466.
 

  • Cheque

 Cheque payments can be sent to our head office: Gleaner Ltd, Milnfield, Elgin, Moray, IV30 1UU, or handed in to your local depot. Please ensure your account number is printed on the reverse of the cheque so the payment can be attributed to your account.
 


If you are not part of our budget payment account, payment would be due by the 10th of the month following delivery of your order.
 
It is important to note that we cannot accept payment direct to the driver at the time of delivery. Instead payment would need to be made by one of the options listed above.



Paying for Your Order as a New Customer

If you are placing your first order with Gleaner, we do ask for payment up-front at the time your order is placed. For subsequent orders however, you can choose to pay for your delivery by any of the above options, including our budget payment account.


Contact our Finance Department

Our finance department is based at our Elgin Head Office and deals with all of the financial and credit control enquiries for our account holders. 

For more information on any of the payment options listed above, or for any other financial enquiry please contact our credit control team directly

01343 557 466
  
creditcontrol@gleaner.co.uk